Testimonials & Reviews
Arizona Heart Arrhythmia Associates
Electrophysiology & Cardiology located in Phoenix, Avondale, Tempe, Chandler, Suncity, Dewey & Prescott Valley, AZ
Arizona Heart Arrhythmia Associates always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 822 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Arizona Heart Arrhythmia Associates below, and as always, we would love to collect your feedback.
Janice M.
Submitted 09/20/24
Dr spent enough time with me to answer all my questions. He even came back to address my high BP after he wanted it taken again.
Kenneth R.
Submitted 09/18/24
Always a good visit
Everyone is polite and knowledgeable
William F.
Submitted 09/17/24
Ve
Michael H.
Submitted 09/16/24
Explained matters very well. I would recommend a consult with this m.d.
Jeffery H.
Submitted 09/14/24
Great doctor. Knowledgeable and professional.
Thomas O.
Submitted 09/14/24
Dr Makkar and staff are the best
Deanna H.
Submitted 09/14/24
I completely trust Dr Makkar and feel extremely well cared for in a warm professional manner.
Ronald J.
Submitted 09/14/24
Very personable and pleasant
Julia S.
Submitted 09/12/24
very attentive and efficient
Trevor D.
Submitted 09/10/24
Excellent doctor with great bedside manners.
Kyle T.
Submitted 09/09/24
Good experience with Dr. Makkar; very informative and explained procedure and ensured we understood his diagnosis.
William F.
Submitted 09/07/24
Very good
Joy B.
Submitted 09/06/24
Very friendly staff. Dr Makkar is great and very courteous.
Alejandro R.
Submitted 09/05/24
GOOD JOB DR,THANK YOU.
Lorenza C.
Submitted 09/05/24
Staff was incredibly friendly and helpful. Doctor was very informative and had a sense of humor.
Regina L.
Submitted 09/04/24
Great Doctor
Terri P.
Submitted 09/02/24
It is interesting that your website calls this a testimonial - a witness or accounting of someone's character
The number ethic of any provider is “First Do No Harm”
I saw Katie Harjes, NP from 1/2024 to 7/2024 for a total of 11 times visits. Three of which were in the hospital. I have been dealing with very serious health issues related to Covid for the past three years. I have not been able to work for the last year. My first visit with Katie, I brought a friend with me because I have memory and processing issues. After my second appointment, Katie gave me her personal cell and told me I could text her with medical questions.
On 3/2 we texted early one morning about some symptoms I have been having. Katie texts “I'm doing research so will keep asking some questions” “Sorry for ruining your Saturday morning” You’re not. I gotta go round at the hospital soon. We'll keep researching”
Katie order a bunch of labs based on what we discussed. By the middle of March, Katie told me to go to the er to get abgs drawn. “Tell them you're short of breath and request that it be done” “They are admitting me?” “The er dr called me. I'll see you on an hour or two”. I was not expecting to be admitted. I called the same friend who went with me to my first appointment to bring me clothes/things for a hospital stay. Katie started referring to me as “my girl”
A friendship was starting to form.
A couple of days after I got out of the hospital Katie called very concerned about me because my friend was in the hospital dying and I could not be there. During that call Katie shared with me a very personal tragedy from her past.
A few days later Katie texted me that she was sick, thinks she has Covid. I text her “As you can imagine Covid is a sensitive subject for me so did you get tested and are you OK?” She answers “I'm so exhausted and having trouble waking up. I'll try to call you later.”
Then next day she starts sending me family pictures and stories and we texted about our mental health.
“Oh, you're definitely not alone! We were brought together for a reason my girl!!”
Several days later as Katie texts me “I'm trying to help my parents so been really stressful. May need to move them out here. Both sick right now” and “My parents are worse than I thought”. “Tell me” “They can't help themselves at all. I have to figure out how to help them” “Sorry to burden you with my woes but appreciate and love you so so much” “Katie it's not a burden, honest!! You have carried an awful lot for me recently.” “I always will. Might need your help for a bit” And I ask her about this, “It's kind of weird because you're also my doctor. Your engagement and care for me is something I will never be able to repay, but I am here for you too. If you'll let me in, helps me stay big. Your girl love you too.” “I'm not a doctor and thank you for your love”. “Yes, I know you're not my doctor, but you are my healthcare provider. Should I seek elsewhere?”. “Only if you want to”. “No, I do not want to. I trust you”. “Then we'll continue what we do” “ Are you sure”. “Of course”
Katie texted with me the next night as while she trying to get a patient to the ER.
“They couldn't be better in better hands. Holding the situation in prayer.”
“You doing okay? Not looking good for this patient”
“I need you to know I'm here for you. I am. He passed. I've been calling all over since we talked last. I'm so done today. Can you be okay? I'm so sorry. I just want to go to bed and forget today. I will call you tomorrow and talk while I'm waiting for my flight. Is that okay? I read the email and know how fragile you are with opening up to people and I love that we have the relationship we do. I love you and again sorry! I'll record my voice for you but I'm always here. Just having a bad day. I love you”
As is was struggling after a spinal tap and needing go back to the hospital to get a blood patch-
“I think my girl needs to go to hospital to get a blood patch”
“don't know if I can take anything else”
“It will make a big difference”
“Sorry just so much you look so much more faith in me than I do on myself. How is that possible?”
“Because I see what you have already been through and know you're a fighter!! I need you here and to keep fighting. I care about you like family.”
“The only thing I know about family is feeling alone”
“Well it's not like that at all. I wish I could give you a hug right now”
Between April-July we texted almost daily. There are almost 3000 texts. More often than not these texts were about the tremendous mental toll our very current and past personal trials were taking on each of us. We were actively caring and praying for each other.
I discussed my ideation and Katie encouraged me to do so.
Asking “What did you talk with therapist about yesterday?”
“Are you having any bad thoughts today”
“You have to be here bc without you, I'd be destroyed I'm telling you don't give up. I love you my girl “
“I don't want you even thinking about hurting yourself. Always want you to reach out”.
In May, I brought Katie pain and sleep medication that I thoughts about taking.
And I would ask Katie things like
“Are you being kind to my friend today”
“Tell me how your heart is today honey?”
“Hey that’s my friend you are talking about, be kind”
In April Katie moved her parents here
I had a spinal tap and blood patch
In May Katie struggled with caring for her parents and trying to work
I started IVIG therapy
Also passed out in the shower and ended up in the hospital.
In June Katie struggled even more caring for her parents and trying to get through work
I moved in moved in with an aunt I barely know
In July… struggling under the weight of out trials
WE BOTH CRACKED
I texted Katie a picture of a bottle of medication and told her about the “bad thoughts” I was having
“I want you to give me those pills. Why do you have them”
and so a few days later I brought the medication to my friend Katie’s house. She called the police and Discharged me from her care.
These are texts from a couple of days prior from Katie
“You're my friend. You listen to me, look for ways to help me make things easier and remind me to take care of myself, I know you care and that helps make my days easier “
“We're friends bc we have so much in common and get each other to help one another. I chose off and isolate when I'm overwhelmed which is often now and I'm not good at reaching out and I know that's exactly what I should do and what you want me to do.
I need to do better there. Thank you for continuing to reach out to me during your difficult times and know we are not friends just bc I'm worried about self harm. We are friends bc of our similarities and personalities bc you sure can make me laugh. “
Turns out we have a different understanding of what being a FRIEND mean
I tried to schedule a closure appointment with Dr Makkar and was denied.
There are other serious boundary issues that were crossed by Katie Harjes, NP that have been brought to the attention of Arizona Board of Nursing.
All toll there were 17 different ways Katie Harjes, NP breached the provider-patient boundary.
I repeatedly asked Katie if she was a “safe place”
She responded “Always”
And I asked
“I am going to ask this in reverse
Am I a safe place for you??”
“Very much so”
Turns out we have a different understanding of what Safe place ALWAYS mean.
Katie me this text during a Telehealth appointment
Reasons I'm proud of you/love you. I didn't respond to that and meant to. Not that it took me a long time to think of my answer. I selfishly didn't make the time.
1. Your faith
2. Your strength
3. Your kind heart
4. Your mind
5. Your ability to overcome
6. Your determination
7. Your life accomplishments
8. Your hugs
9. Your smile
10. Your love and concern for others
11. Your honesty
12. Your humor
13. Your reliability/trustworthiness
14. Your courage
15. Your kindness
16. Your friendship
17. Your love
18. Simply, you
You're perfect in my eyes and I'm so proud of you and love you dearly
Turns out we have a very different understanding of what LOVE means too
-In Memoriam of BSA and JCO
Robert B.
Submitted 09/02/24
Very good, great plan forward
Donald F.
Submitted 09/01/24
Very comfortable with him. He is kind and very knowledgeable.
Maureen W.
Submitted 08/31/24
Excellent